Access information wherever you are: How to use OnBase Mobile Solutions to stay connected
Your members can use smartphones to track the location of their friends, upload pictures to social websites or download and listen to music. So why do your employees have to leave information behind when they’re on the road or working from home? Shouldn’t they be able to stay as connected as the average member?
With OnBase Mobile solutions, now they can.
Participate in business processes on the road
Many key decision makers spend a lot of time on the road or out of the office. They need access to real-time information from their mobile phone, so they can make informed decisions wherever they are. And we’re not just talking about access to emails or the Internet. They need to interact with their work processes, and to do that, they need to view documents and all the pertinent information that surrounds them.
OnBase can extend to mobile devices like smartphones and tablets, so managers can make important decisions outside of the office with all the information they need at their fingertips. By simply extending your OnBase solution, you don’t need to reinvent the wheel. You take it with you.
Increase your competitive advantage
By giving employees access to their daily processes wherever they are, you’re able to keep key processes like loan approvals, account maintenance requests and member inquiries moving forward. As a result, your institution isn’t at risk of losing them to a competitor who answers questions quicker.
With mobile access to transactions, everyone stays in the loop. Processes continue to move forward even when key personnel are out of the office. Business continues to run as efficiently as possible, regardless of where you or your employees are.
As mobile banking applications continue to play a larger role in the credit union industry, using them makes your employees more productive, resulting in higher levels of member satisfaction. Mobile applications are no longer a “nice to have.” Your members are demanding them. Your employees need them.
Hyland is here to supply them.